Last updated: [26.03.2025]

1. General Provisions

1.1. These Terms and Conditions regulate the use of the online store [Askezza.com] (hereinafter “Online Store”), operated by [Whynotembro OÜ], registered in Estonia under registration number [17048407], located at [Harju maakond, Tallinn, Kesklinna linnaosa, Veskiposti tn 2-1002, 10138].
1.2. By using the Online Store, placing an order, or registering an account, the purchaser agrees to these Terms and Conditions.
1.3. The Online Store reserves the right to update these Terms and Conditions. Any changes will be published on the website and take effect upon publication.

2. Ordering and Payment

2.1. Orders can be placed through the Online Store by selecting products and proceeding to checkout.
2.2. Available payment methods include:
• Bank transfer
• Credit/debit cards
• PayPal (if applicable)

2.3. The prices in the Online Store are in [Euro] and include applicable VAT.
2.4. The Online Store reserves the right to cancel an order if there is a technical pricing error.

3. Delivery and Receipt of Goods

3.1. Delivery options:
• Standard shipping (courier, postal service)
• Pick-up at [Paneeli 6, 13816, Tallinn] (if applicable)

3.2. Estimated delivery time is [up to 7 business days], depending on the delivery method.
3.3. The purchaser is responsible for providing accurate delivery information. If an order is lost due to incorrect details, the Online Store is not liable.

4. Right of Withdrawal and Returns

4.1. Consumers (natural persons) have the right to withdraw from the contract within 14 days after receiving the goods, in accordance with Estonian law.
4.2. The right of withdrawal does not apply if the purchaser is a legal entity.
4.3. The returned goods must be unused and in original packaging. If the goods show signs of wear, the Online Store may reduce the refund amount.
4.4. The purchaser covers the return shipping costs unless the return is due to a defective or incorrect item.
4.5. Refunds will be processed within 14 days after the returned goods are received.

5. Warranty and Complaints

5.1. The Online Store provides a [1-year] warranty for products, if applicable.
5.2. If a product is defective, the purchaser must notify the Online Store via email at [Askezashop@gmail.com] within a reasonable period.
5.3. The Online Store will review the complaint and, if valid, offer a replacement, repair, or refund.

6. Privacy and Data Protection

6.1. The Online Store processes personal data in accordance with GDPR and Estonian data protection laws.
6.2. Collected data includes name, email, address, and payment details, used solely for order fulfillment and customer communication.
6.3. The purchaser has the right to request data deletion by contacting [Askezashop@gmail.com].

7. Liability

7.1. The Online Store is not liable for damages resulting from improper use of the products.
7.2. The Online Store is not responsible for third-party service failures (e.g., delivery delays by couriers).

8. Dispute Resolution

8.1. Disputes should first be resolved through negotiation by contacting [Askezashop@gmail.com].
8.2. If no agreement is reached, the purchaser may file a complaint with the Estonian Consumer Protection and Technical Regulatory Authority (https://ttja.ee) or seek resolution through the Estonian courts.

9. Contact Information

Company Name: [Whynotembro OÜ]Address: [Harju maakond, Tallinn, Kesklinna linnaosa, Veskiposti tn 2-1002, 10138]Email: [Askezashop@gmail.com]Phone: [56732949]

By using the Online Store, the purchaser agrees to these Terms and Conditions.

1. General Information

1.1. This Privacy Policy describes how [Whynotembro OÜ] (“we,” “us,” or “our”) collects, uses, and protects personal data in compliance with the General Data Protection Regulation (GDPR) and Estonian data protection laws.

1.2. By using our website [Askezza.com], you agree to the terms of this Privacy Policy.

2. Data We Collect

2.1. We collect personal data when you interact with our website, including:
• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely by third-party payment providers)
• IP address and browsing activity

3. Purpose of Data Processing

3.1. We process personal data for the following purposes:
• To process and fulfill orders
• To provide customer support
• To improve our website and services
• To send promotional offers (if consent is given)
• To comply with legal obligations

4. Data Sharing and Third Parties

4.1. We do not sell or rent personal data to third parties.

4.2. We may share data with:
• Payment processors (e.g., PayPal, Stripe)
• Delivery service providers
• Legal authorities if required by law

5. Data Storage and Security

5.1. We implement security measures to protect personal data from unauthorized access, alteration, or disclosure.

5.2. Personal data is stored only as long as necessary for the intended purpose or legal requirements.

6. User Rights

6.1. Users have the following rights regarding their personal data:
• Access to their data
• Correction of inaccurate data
• Request deletion of data
• Withdraw consent for marketing communications
• Lodge a complaint with a data protection authority

7. Cookies

7.1. Our website uses cookies to enhance user experience and analyze website traffic.

7.2. Users can manage cookie preferences through their browser settings.

8. Changes to the Privacy Policy

8.1. We reserve the right to update this Privacy Policy. Any changes will be posted on this page.

9. Contact Information

Company Name: [Whynotembro OÜ]Address: [Harju maakond, Tallinn, Kesklinna linnaosa, Veskiposti tn 2-1002, 10138]Email: [Askezashop@gmail.com]Phone: [56732949]

By using our website, you agree to the terms of this Privacy Policy.